On Hold Messaging header

On Hold Messaging

On hold messaging is an increasingly important aspect of any business. As a business grows it generates more and more customers. Those same customers compete for the same phone time with the few customer service representatives a business may have on staff. On hold messaging makes it possible for businesses to entertain and inform those clients while they wait for assistance.

Pricing for On Hold Messaging

Each production company is different, but on hold messaging is typically far less expensive than advertising and commercials would be. Pricing for on hold messaging also varies depending on whether or not the voice over professional cuts and mixes the audio in addition to recording it. With an all-in-one pricing plan, businesses can often get several minutes of on hold messaging voice over for their phone system for a reasonable amount. Pricing will also vary higher or lower depending on whether sound effects and music are included as well.

The recording of on hold messaging includes multiple elements. These are typically the easiest to record and the least expensive. More expensive and time consuming are the advertisements, promotions and branding, as these are the elements most likely to include music and sound effects.


“…The primary elements are the menu options, as they are the functions that help direct callers to the appropriate department within a business..”
  • 5 star review  Quick communication, beyond fast (received finished product in under an hour), and great prices for services.

    thumb Ashley Hunt

    5 star review  Chris was Great! So fast and efficient, no games. Great price and a good voice. My On-Hold message sounds better than ever. Thanks Chris. I'm... Read More

    thumb Robert Forchetti

    5 star review  Working with ProVoice was super easy. After sending an email to them, we had a two new phone messages created by them before the end of the day. These messages... Read More

    thumb Matthew Kazar
  • 5 star review  Chris did a great job doing the voice over for our phone system a couple months ago. I recently reached out to have some edits made and I couldn't be... Read More

    thumb Renee Humes

    5 star review  ProVoiceUSA is AMAZING!! I have used their services now 3 times over the last few years and every time they have exceeded expectation!

    thumb Matthew Hoerr

    5 star review  We had high-quality, professional on-hold messages created by ProVoiceUSA. A pleasure to deal with, fast, efficient and great value for money. Fantastic to work with. Thank you!

    thumb Jared Gaff
  • 5 star review  Chris Davies is as professional as they come. I needed voiceover work for our company, and Chris got me a reasonable quote within minutes. Then he delivered quality work in... Read More

    thumb Steve Goble

    5 star review  I have been doing business with Pro Voice USA for over five years. I have consistently found Chris to provide high quality recordings and fast and prompt delivery of... Read More

    thumb Fred Alberts

    5 star review  Quick communication, quick delivery, great value, excellent finished product!

    thumb Matt Francis
  • 5 star review  Chris was great to work with. We appreciate all the voice over and music work he did for our phone system on-hold messages.

    thumb Tri-City Medical Center

    5 star review  I used ProVoiceUSA for my business. Great value and turn around time for a time sensitive professional project. I would recommend them to others. I was referred myself and... Read More

    thumb Angelise Francis

    5 star review  We needed a voice-over track recorded after 5pm on a Friday in the middle of the holiday season... and we needed it within an hour. And Chris delivered... Read More

    thumb Tami Tallent
  • 5 star review  Enjoyed working with ProVoice. Very responsive, professional and affordable. Our on hold message was just what we asked for. Thank you.

    thumb Grace Kwon-Hong

    5 star review  Worked with Chris and his talent on our new phone system. He provided voice-overs for all our menus and custom music on hold. He was responsive and finished the work... Read More

    thumb Frankie Franklin

Contact us to learn more about on hold messaging and what steps can be taken to improve any business’s telephone system